Quarterly Reviews on Stale Data Leave Performance Problems in Place Too Long
The current state in most Fortune 500 freight procurement teams is recognizable: Project44 and SONAR subscriptions that generate excellent raw data, but a reporting workflow that's manual, periodic, and slow. By the time a carrier's schedule reliability problem surfaces in a quarterly review deck, that carrier has already moved 12–15 weeks of shipments below target. On transpac or trans-Atlantic lanes with significant volume commitments, the cost in expedites, repositioning, and customer impact adds up.
Weekly Carrier Scorecards, Mid-Quarter Reallocation Options
A carrier performance agent reads Project44 schedule reliability data on a weekly cadence across all active lanes. It computes rolling on-time performance by carrier and lane, identifies where current performance has diverged materially from contract expectations, and generates a mid-quarter carrier scorecard with specific reallocation recommendations for underperforming lanes. The Director of Global Freight Procurement reviews the scorecard, approves or modifies reallocation decisions, and notifies the carrier and broker — no volume shifts without human sign-off.
Recovering Value From Underperforming Carrier Relationships Faster
This is a cost recovery and negotiation leverage story. Volume that should have been reallocated stays on an underperforming carrier for weeks when review cycles are long. Faster, more frequent performance visibility gives procurement the data to move volume mid-quarter when a carrier's reliability drops, use performance records in rate negotiations, and build a defensible audit trail for carrier reviews. Manual reporting effort drops 65–85%. The agent is live and delivering weekly scorecards in roughly 4 weeks.
Can the agent handle multiple trade lanes — transpac, trans-Atlantic, and Asia-EU — simultaneously?
Yes. The agent computes rolling OTP independently by carrier, lane, and trade direction. You can review performance across all lanes in a single weekly scorecard or filter by trade corridor.
Does the agent integrate with Coupa Transportation for contract data?
The agent reads live tracking data from Project44 and can reference contracted performance thresholds from Coupa Transportation to flag deviations. The comparison between actual performance and contracted SLAs is built into the scorecard logic.